Shipping & Returns
Australian Rocketry Pty Ltd endeavours to ship orders as quickly as possible. Stocked items will be shipped in accordance with our Terms & Conditions and dependent on whether items are inert or dangerous goods will determine the time it will take to leave our warehouse (generally two (2) to ten (10) business days). If you wish to find out the expected date of shipment on a particular item or order, please contact firstname.lastname@example.org for more information.
For special shipping requirements, please contact us at email@example.com or call 07 3333 1655. Shipping is available Monday to Friday, excluding all public holidays.
Unless otherwise specified, shipments will be labelled with "If no one is available, please leave item."Otherwise, re-deliver fees may apply.
Any order which contains motors or igniters MUST select the Dangerous goods shipping method.
When calculating the weight of items, this is not necessarily the physical weight in grams of the products, rather the total cubic weight of the order as charged by the courier.
Certain remote areas have higher applicable rates. Please see below the charts which outline the different areas used. Please click on each zone chart for a larger image.